Download and install. If don't already have Skype for Business installed, see: Install Skype for Business on Mac. Install Skype for Business on a mobile device. Please note: Skype for Business is currently available only to UO employees. Skype for business caches files locally on your PC or Mac to pull information quickly and efficiently. Sometimes you may need to clear your cache to resolve specific issues. This article explains how to clear your cache on your PC or Mac.
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- Available versions
Overview
Skype for Business is distinct from the Skype application for home use.
Use Microsoft Skype for Business to access Indiana University's UniCom service.
The capabilities of Skype for Business are integrated with Microsoft Office applications, and include:
- Chat using instant messaging
- Make audio or video calls (including audio or video conference calls)
- Share files
- Share your desktop
- See others' availability and manage the information others see about you
The features you can use depend on which mode you're using, UniCom Basic or UniCom Enterprise Voice; see IU UniCom feature comparison. Students are eligible for UniCom Basic only.
Available versions
Windows
Skype for Business is included in Office 365.
Mac
On macOS, options include:
- Skype for Business is included in Office 365.
- You can download Skype for Business on Mac from IUware. For information about features of Skype for Business on Mac, see Explore Skype for Business.
Skype for Business on Mac does not yet include file sharing or desktop sharing. If you rely heavily on these features, consider waiting to upgrade to Skype for Business until they are available.
Get started
Before attempting to use Skype for Business with Indiana University's UniCom service, see Get started with UniCom/Skype for Business.
To learn how to perform common tasks in Skype for Business, see UniCom. Also, see Skype for Business help & learning.
For an introduction to UniCom, including how-to PDFs and videos, seeUniCom.
Phones
Cached
IU faculty and staff can obtain compatible devices (USB devices or IP phones) by going through their department telecommunications coordinators and/or their IT Pros. For more about available devices, see About office telephone equipment at IU.
Skype On Older Mac OS Versions - Microsoft Community
If you do not know who your telecommunications coordinator is, at IU Bloomington, call 812-856-2287; at IUPUI, call 317-274-3004. You can also email Communications Planning and Implementation.
To learn the name of your department's IT Pro, consult your supervisor, your departmental website, or IT People. If you still cannot identify your IT Pro, call the UITS Support Center at 812-855-6789 (Bloomington) or 317-274-4357 (Indianapolis).
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